FAQs

The Fountain of Joy show at Dhirubhai Ambani Square is free for all. However, you must book your e-pass.

Food and beverages are not allowed inside the venue. If required, you may bring a small bottle of water. Water and refreshments are available at the venue.

Dhirubhai Ambani Square is a smoke-free zone.

Yes, self-parking is available at Jio World Centre for the duration of the show. You can drive in from Gate 11 for cars and Gate 5 for 2 wheelers. To enter, vehicles must pass a security check.

For the safety of all our guests, all vaccine eligible age-groups are required to be fully vaccinated and present their government-issued vaccination certificate (2 doses + 14 days) at the entry gates in order to enter the Square.

Please notify our stall at the entrance or call us prior to the show on 022 3570 8999 between 9 am and 10 pm. We will be happy to provide a wheelchair. The Square is fully accessible by the wheelchair.

Yes, we are. Please follow us on @dhirubhai_ambani_square on Instagram and Dhirubhai Ambani Square on Facebook.

Late entry is not permitted. Entry will be at managements discretion.

Please visit our website or BookMyShow to see the current schedule and show timings.

We recommend that you arrive at least 20 minutes prior to the show, to allow for the security and safety checks at the entrance. Our entry gates close 10 minutes prior to the show.

The show lasts approximately 30 minutes.

We do our best to ensure that the show is operational and enjoyed. Occasionally, however, there could be days technical issues make it impossible for us to host a show. In such situations, you will be notified as soon as possible on your registered email or phone number. We also publish all show cancellations on our website.

Absolutely! We can guarantee both adults and kids will love our spectacular Fountain of Joy.

While we love animals, to ensure an optimal experience for our guests and in interest of our furry friends, pets are not allowed at the Dhirubhai Ambani Square.

Yes, the passes are transferable.

Yes, you can book up to 8 passes per person per day on our website.

Yes. A valid entry pass to the Fountain of Show is required for all individuals, including children of all ages.

To book your admission pass online, you will need an Indian phone number as well as a valid email address.

We do not distribute physical admission passes at the venue. Please log on to our website to book your free pass online.

You can book your pass up to a week in advance.

The Fountain of Joy show is a free-seating show. Arriving early will almost certainly guarantee you a good viewing spot.